Q&A

Provide Cars partners with auction venues across Japan. By creating a free online account, you can access nationwide auction information.

Yes, auction sheets can be translated for free with just one click.

Provide Cars handles all export procedures, so you don’t need to do anything after winning. Just wait until the export preparation is complete.

Detailed Provide Cars import process >

No, there are no registration or membership fees to use Provide Cars' services.

• Consultation & Planning: A specialist agent confirms your vehicle preferences, budget, and import conditions.
• Deposit Payment: A deposit of ¥100,000 or 10% of the vehicle price is required to start bidding. (100% refundable)
• Search, Bidding & Winning: Bidding is free, and auction sheet translations are available. We advise on fair pricing to help you win.
• Payment & Documentation: After winning, an invoice is issued, and once payment is complete, the export process begins.
• Shipping Arrangements: After the vehicle is deregistered, we arrange the fastest available shipping and provide departure and arrival updates.

Detailed Provide Cars import process >

You can pay via bank transfer, PayPal, or Wise. Wise is recommended as it helps save fees.

Bank info >

A minimum deposit of ¥100,000 is required. If the vehicle price exceeds ¥1,000,000, a 10% deposit is necessary.

Payment must be completed within 3 to 7 business days after the invoice is issued.

It depends on the destination country. After deregistration, we arrange the earliest available shipping schedule. You can check the estimated time on the dedicated page.

Yes, Provide Cars can arrange necessary procedures like JEVIC certification, but additional fees apply.

No, bids placed in auctions are considered actual purchases, and cancellations are not allowed. Please bid carefully.

Yes, our agents verify import requirements and advise in advance if a vehicle cannot be imported.

• Free auction sheet translation
• Market price advice
• Prevention of incorrect bids
• Full process management after winning

Service and Commission >

The vehicle's FOB price includes the vehicle cost, service fees, and domestic transportation costs. Detailed pricing can be found on the "FOB/CIF" page.

You can view detailed auction-provided information, including photos, auction inspection reports, and vehicle condition details.

If you don't win, you can review the bid prices to refine your strategy for the next auction.

Yes, a third-party inspection report is available for an additional fee of ¥1,000.

No, you need to register for free to access detailed auction information.

There is no limit. You can reuse your deposit to bid on multiple vehicles.

Yes, a deposit is required to start bidding. The minimum deposit is ¥100,000, or 10% of the vehicle price if it exceeds ¥1,000,000.

Bank info >

Yes, the deposit is 100% refundable. If you do not win the bid or decide not to proceed with the purchase, you can request a refund.

You can transfer the deposit using the following methods:

• Bank Transfer (MUFG Bank, Kansai Mirai Bank)
• PayPal (Primary Account, Secondary Account)
• Wise (Kansai Mirai Bank Nishinomiya Chuo Branch)

Bank info >

Main Account (MUFG Bank)

• Bank Name: MUFG Bank, LTD
• Branch Name: Nishinomiya Branch
• Branch Code: 479
• SWIFT Code: BOTKJPJT479
• Account Name: PROVIDE CARS LTD.
• Account Number: 4579761

Secondary Account (Kansai Mirai Bank)

• Bank Name: Kansai Mirai Bank, LTD
• Branch Name: Nishinomiya Chuo Branch
• Branch Code: 261
• SWIFT Code: OSABJPJS
• Account Name: PROVIDE CARS LTD.
• Account Number: 0598075

Bank info >

If using Wise, you can transfer funds in either of the following ways:

• Send directly to deposit@providecars.com
• Use the following Kansai Mirai Bank account details:

Wise Transfer Bank Details

• Bank Name: Kansai Mirai Bank
• Branch Name: 西宮中央支店　Nishinomiya
• Account Type: 普通
• Account Number: 0598075
• Account Holder: プロバイド　カーズ

Bank info >

For new customers, please enter "Deposit from [Your Name]" when making the transfer. This ensures smooth processing of your payment.

Bank info >

Yes, you can send the deposit using either the Primary Account or Secondary Account on PayPal.

Bank info >

Yes, the deposit can be reused for future bids. It can also be applied as part of the vehicle purchase payment.

Once the deposit is received, you can usually start bidding on the same day or the next business day.

Yes, both MUFG Bank and Kansai Mirai Bank support international transfers via their SWIFT codes.

Bank info >

Provide Cars' fees vary based on the purchasing plan. The basic plans are as follows:

• Basic Dealer (Purchasing 10+ cars per month): ¥80,000 + 2% of the vehicle price (for vehicles over ¥1,000,000)
• Dealer (Purchasing 3+ cars per month): ¥80,000 + 3%
• Private Buyer (Purchasing 1-2 cars per year): ¥90,000 + 5%
• Platinum Buyer (For special customers): ¥400,000 + 5%

Service and Commission >

The following essential services are included in the fee:

• Free auction sheet translation
• Access to past auction price history
• No additional bidding or winning fees
• Error supervision (Prevention of incorrect bids)
• Export certificate translation
• Digital maintenance book provided
• Transportation & export procedures (Deregistration, shipping arrangement)
• 30 days of free storage
• Mileage guarantee

Service and Commission >

Many competitors advertise "low fees" but often add hidden costs such as:

• Company X: "Auction House Fee" ¥24,000 – ¥40,000
• Company Y: "Customs Clearance Fee" ¥16,000
• Company Z: "Winning Fee" ¥19,000
• Other companies: Charge a "bidding fee" even if you do not win

Provide Cars eliminates these hidden costs by bundling all essential services into a single transparent fee, making it the most cost-effective option.

Service and Commission >

Additional costs may apply depending on the situation:

• Domestic transportation (From auction house to port): ¥5,500 – ¥60,000 (varies by distance)
• Third-party inspection fee (Optional): ¥2,000
• Negotiation fee (If required): ¥10,000
• Manufacturer recall handling fee (If required): ¥30,000
• Storage beyond 30 days: ¥500/day
• Country-specific inspection fees (JEVIC, JAAI, etc.): Varies by country
• Marine insurance (0.5% of CIF value): Minimum ¥5,000
• Vanning & Terminal Handling (For container shipping only): ¥32,000 per vehicle

Service and Commission >

Domestic transportation is the cost of moving the vehicle from the auction house to the nearest port in Japan. Since auction locations are spread across the country, fees vary based on distance and range from ¥5,500 to ¥60,000.

Provide Cars supports both RORO shipping (Roll-on/Roll-off ships for vehicles) and container shipping. We provide the latest shipping schedules to ensure the most cost-effective transport.

Yes, some countries require pre-export inspections. Examples include:

• New Zealand: Biosecurity inspection (checks for pests and contamination)
• Bangladesh: JAAI certification (vehicle compliance check)
• African countries: JEVIC certification (mileage verification)

Provide Cars checks the requirements of your country and arranges necessary inspections.

Some special cases may require additional procedures, such as:

• Purchasing high-value vintage cars
• Negotiations with sellers (Only charged when successful)
• Third-party vehicle inspections

In most cases, no additional fees apply, but if special procedures are needed, we will notify you in advance.

No, since Provide Cars is an export company, the 10% domestic consumption tax does not apply. This is a key cost-saving advantage compared to many competitors.

Yes, import regulations differ by country. Provide Cars verifies whether your desired vehicle can be imported and prevents bids on non-importable vehicles.

Example: UK Newcastle (Private Buyer)

• Vehicle price: ¥500,000
• Fee: ¥90,000 + ¥25,000 (5%)
• Domestic transportation: ¥12,000
• Total FOB price: ¥627,000

Example: Sydney, Australia (Basic Dealer)

• Vehicle price: ¥500,000
• Fee: ¥80,000
• Domestic transportation: ¥12,000
• Total FOB price: ¥592,000

Example: Auckland, New Zealand (Dealer)

• Vehicle price: ¥500,000
• Fee: ¥80,000 + ¥15,000 (3%)
• Domestic transportation: ¥12,000
• Total FOB price: ¥607,000

• FOB (Free on Board):
  The seller (Provide Cars) is responsible for the vehicle until it is loaded onto the ship at a Japanese port.
  The buyer must cover the ocean freight, insurance, and other costs and arrange the transportation themselves.
• CIF (Cost, Insurance, and Freight):
  The seller (Provide Cars) includes the shipping cost and insurance fee to the destination port in the total price and handles the transportation process.
  The buyer does not need to arrange shipping but must accept the seller's choice of shipping provider.

FOB / CIF >

Advantages:

• The buyer can freely choose their own shipping company and insurance provider.
• The seller’s responsibility ends once the vehicle is loaded at the Japanese port, so costs may be lower.

Disadvantages:

• The buyer must arrange and pay for ocean freight and insurance.
• Logistics management becomes more complex, increasing the buyer's workload.

FOB / CIF >

Advantages:

• The seller arranges shipping and insurance to the destination port, reducing the buyer’s workload.
• The buyer does not have to manage shipping logistics or risk management.

Disadvantages:

• The seller (Provide Cars) chooses the shipping provider and insurance, so the buyer cannot select them.
• CIF includes shipping and insurance costs, making it potentially more expensive than FOB.

FOB / CIF >

Choose FOB if:

• You already have a trusted shipping provider.
• You want to control shipping costs.

Choose CIF if:

• You want an easy shipping arrangement.
• You want Provide Cars to handle vehicle transportation.

FOB / CIF >

CIF prices include the following costs:

• Ocean freight (Shipping from a Japanese port to the destination port)
• Marine insurance (Covers accidents or damage)
• Port charges (Loading fees and related costs)

FOB / CIF >

FOB prices are usually lower, but the final cost depends on the shipping company's rates.
CIF allows Provide Cars to handle shipping arrangements, ensuring a smoother transaction.

FOB / CIF >

No, CIF does not include customs clearance (import declaration, taxes, etc.).
The buyer must handle customs clearance in their country.

FOB / CIF >

Yes, both FOB and CIF options are available. You can choose based on your preference.

FOB / CIF >

You must decide before bidding on a vehicle.
Provide Cars staff can recommend the best option based on your country and situation.

FOB / CIF >

FOB Price Example (UK Newcastle - Private Buyer)

• Vehicle Price: ¥500,000
• Fee: ¥90,000 + ¥25,000 (5%)
• Domestic Transportation: ¥12,000
• Total FOB Price:¥627,000 (Excludes ocean freight)

CIF Price Example (Sydney, Australia - Basic Dealer)

• Vehicle Price: ¥500,000
• Fee: ¥80,000
• Domestic Transportation: ¥12,000
• Estimated Ocean Freight: ¥120,000
• Total CIF Price:¥712,000 (Includes delivery to the destination port)

Yes, a deposit is required.

• For purchases under ¥1,000,000: A ¥100,000 deposit is required.
• For purchases over ¥1,000,000: A deposit of 10% of the vehicle price is required.
• If the purchase is unsuccessful, the deposit will be refunded after deducting a ¥5,000 bank transfer fee.

Terms of Trade >

• Bid cancellations must be notified to Provide Cars at least one hour before the official auction time.
• For auctions scheduled after 5:00 PM, cancellations must be requested by 4:00 PM.
• If the cancellation deadline is missed, the customer must cover related costs (e.g., re-auction fee of approximately ¥70,000).

Terms of Trade >

• Customers can request auction sheet translations before bidding.
• If there are too many requests, translation may be delayed, and bidding will proceed only after translation is confirmed.
• If a translation mistake occurs (e.g., "color change" not translated), Provide Cars takes responsibility, and the customer is not obligated to purchase.

Terms of Trade >

• Provide Cars bids on behalf of customers (proxy bidding).
• Customers specify their maximum bid price.
• Provide Cars reserves the right to refrain from bidding if:

✔ The vehicle does not meet import regulations in the buyer’s country.
✔ Another customer has placed a higher bid.
✔ The vehicle has a serious issue (e.g., unexportable damage).

Terms of Trade >

• Vehicles stored for more than one month after purchase will incur storage fees, which must be covered by the customer.
• Example: If a payment delay or shipping delay occurs, the storage costs are the customer’s responsibility.

Terms of Trade >

• A ¥10,000 negotiation fee is charged for vehicles purchased through special negotiations.

Terms of Trade >

• The cost is based on the distance from the auction house to the export port.
• Fees range from ¥5,500 to ¥60,000 depending on distance.
• Vehicles at farther auction locations may be cheaper, making the total cost lower even with transport fees included.

Terms of Trade >

• Vehicles sold "as is where is" may require unexpected repair costs.
• The vehicle may become non-drivable after the auction or require oil leak repairs before export.
• These repair costs are the customer’s responsibility.

Terms of Trade >

• Provide Cars is responsible for issues listed on the auction sheet.
• The customer is responsible for unlisted issues (e.g., undercarriage rust not mentioned in the sheet).

Terms of Trade >

• In Japanese auctions, the year listed is the registration year, not the manufacturing year.
• Some countries have import restrictions based on manufacturing year (e.g., Pakistan). Customers must check regulations before bidding.

Terms of Trade >

• No claims are accepted for vehicles with over 100,000 km mileage.
• These vehicles often require maintenance, and the customer assumes the risk.

Terms of Trade >

Yes, both CIF (Cost, Insurance, Freight) and FOB (Free on Board) options are available.
Provide Cars can recommend the best option based on your needs.

Terms of Trade >

• Individual Purchase (1 car): ¥90,000 + 5% of the vehicle price + domestic transportation cost
• Multiple Purchases (5+ cars per month): ¥80,000 + 3% of the vehicle price + domestic transportation cost
• For container shipping, additional costs for vanning and terminal handling apply.

Terms of Trade >

Yes, to prevent money laundering, Provide Cars:

• Does not transfer funds for purposes other than vehicle purchases (e.g., sending money to other dealers).
• Refunds can only be sent to the original sender's account.

Terms of Trade >